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Dekkers IT Solutions

Health Check

Dekkers IT Optimize software with expert guidance services

Get the most out of ManageEngine with a targeted healthcheck by Dekkers IT

You’re already working with ManageEngine. Tools like ServiceDesk Plus, Endpoint Central, Asset Explorer, or OpManager are up and running – but are you really getting the most out of them?


Many organizations only use a fraction of the available features, miss integration opportunities, or struggle with inefficient workflows and configurations.


That’s where the ManageEngine Health Check by Dekkers IT comes in. We help you unlock the full power of your ManageEngine solutions – efficiently, strategically, and with immediate impact.

Schedule a free consultation

Why a Health Check If you're already using ManageEngine?

Even seasoned ManageEngine users often leave valuable opportunities untapped:

  • ServiceDesk Plus works fine, but tickets remain open too long or workflows are overly complex.

  • Endpoint Central is active, but updates aren’t fully automated or devices are poorly categorized.

  • Asset Explorer gathers data, but reports don’t deliver meaningful insights.

  • OpManager supports your management workflows, but lacks integration with other tools.

  • Users have access, but adoption and usability are lagging behind.

    • A Health Check by Dekkers IT pinpoints exactly where the pain points – and opportunities – lie. Within just a few days, you’ll have a clear picture of what’s working, what’s not, and how to improve.

    Dekkers IT Support Multi Channel
    Dekkers IT Expert Software support and guidance ManageEngine

    What’s included in the ManageEngine Health Check?

    Our experts take a deep dive into your environment. You’ll receive:

  • A full analysis of the setup, usage, and performance of your ManageEngine tools.

  • Concrete improvement advice per module (e.g., optimizing ticket flows in ServiceDesk Plus or fine-tuning security policies in Endpoint Central).

  • Recommendations for automating repetitive tasks and configuring alerts.

  • Guidance on integrating ManageEngine with other tools and data sources.

  • A custom roadmap: what you can improve tomorrow, and what needs a longer-term strategy.

    • Why Dekkers IT?

    At Dekkers IT, we specialize in ManageEngine solutions. For years, we've been implementing, optimizing, and supporting clients across a wide range of industries—from SMBs to enterprise environments.

    We know the pitfalls—but more importantly, we know the hidden gems within ManageEngine. And we know how to make them work for you.

    We support you with:

  • Smart configurations for workflows, SLAs, and automations.

  • User-friendly dashboards and actionable reporting.

  • Endpoint security optimization, access control, and user policies.

  • Training and guidance for your team to increase adoption and effectiveness.

    • Dekkers IT Support Multi Channel
    Dekkers IT Expert Software support and guidance ManageEngine

    What’s included in the ManageEngine Health Check?

    One of our clients had been using ServiceDesk Plus for years, but without automatic ticket assignment and with no clear reporting.

  • Configured automation rules that saved 30% time per ticket.

  • Created KPI dashboards that gave the management team real-time performance visibility.

  • Set up integrations with Active Directory and Endpoint Central.

    • The result? Shorter resolution times, less pressure on the team, and better overall control of IT performance.

    Step for step

    The 4-Step ManageEngine Health Check

    Don’t let your ManageEngine setup run at half capacity. With a Health Check from Dekkers IT, you’ll unlock smarter workflows, better performance, and future-ready IT operations.

    Book your Health Check today – and start experiencing the difference.

    1

    Intake & assessment

    We start with an intake session to understand your current environment, your tools, and your IT challenges. We identify which ManageEngine modules you use, and where there may be inefficiencies or gaps

    2

    In-depth analysis

    We thoroughly assess your environment—reviewing configurations, data flows, ticket handling, security, reporting, and integrations. We look at both the technical setup and the real-world usage.

    3

    Actionable insights & roadmap

    You receive a detailed report with module-by-module insights, highlighting both quick wins and long-term opportunities. We include prioritized recommendations and a roadmap tailored to your IT goals.

    4

    Implementation & Support (Optional)

    Need help executing the improvements? We’ve got your back. From technical changes to team training, we ensure the recommendations are not only implemented—but adopted and sustainable.

     what we use 

    It's all about smart solutions

    We are ready to answer all your questions and advise you on which of our services are best suited for your needs.
    Call us: +31 (0)88 007 93 00

    Your benefits

    Customer

    Independent

    Proficient

    Result-oriented

    Problem solving

    Transparent

    What is the next step?

    1

    We will schedule an interview at your convenience

    2

    We conduct an exploratory and consultative interview.

    3

    We put together a proposal.